React

Production is running – but – suddenly something happens and the machine stops. Then it is a matter of being able to react quickly to not lose valuable production time. BOBST is offering a number of services to help you quickly be up and running again.

With the Helpline service our technical specialists can remotely connect to your machine and make an instant trouble shooting. We are able to solve 80% of electrical issues immediately. It saves time and money when a technician doesn’t need to come for an intervention. And of course, should a technician be required on-site, we will send one for repair.

Spare and wear parts are essential. The online portal MyBOBST gives you 24/7 access to our on-line shop, where you quickly and smoothly can find the original and certified parts you are looking for using machine specific digital drawings.